retrieval-first framework harton works

Retrieval-First™ Framework

Most businesses are rushing into AI—but only 1% have actually integrated it effectively.


ai search trends 2025

AI Search Trends 2025

As we reach Q4, three critical reports have emerged that collectively challenge the prevailing narratives about AI’s…


cathedral thinking in digital marketing

Building Your Digital Cathedral

Cathedral thinking could be the strategy that not only helps you survive the AI disruption but also help you build…


cathedral thinking in marketing

The Cathedral Thinking Approach

In 2023, I wrote that the digital marketing world was obsessed with quick wins. I thought things were moving too fast…


google ai overviews taking away clicks

Learning from Google Ai Overviews Usability Study


The first real usability study of Google’s AI Overviews reveals a dramatic shift in user behaviour, with fewer clicks, stronger brand bias, and growing generational divides.

social commerce and ai

How AI Is Transforming Social Commerce

AI is transforming social commerce, but brands that rely too heavily on automation risk losing trust. The future…


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